Consumer devices are here to stay. Apple’s iPhone changed all that. Apple would argue that its iPhone wasn’t just a consumer device and was aimed at business too, but it was marketed as a smartphone with great Internet, media and gaming capabilities.
Apple’s iPad only served to make matters worse for corporate IT. This device, firmly cemented as a media slate, was also large enough to provide the kind of capability to do actual work on. Emails were readable; could be replied to and even composed in a sensible fashion without having the tiny screen of a BlackBerry or iPhone. Corporate Executives rejoiced and many of them became enamoured.
It is predicted that consumer devices will continue to disrupt traditional corporate IT infrastructure and business processes. The most significant impact will be focused on Information Security and network connectivity. Increasingly the ‘Internet is the network’ and consumer devices err on the side of using the Internet natively and without the necessary checks and balances that are needed by corporates. On a very positive side, though, consumer devices and their inherent ease of use and design aesthetic could help corporate IT reconnect with its business counterparts. It will be important for corporate IT to understand why the business wants to use these consumer focused devices – from the perspective of the business. An additional effect will be that enterprise software vendors and hardware manufacturers will continue down a road of applying consumer device design principles to their offerings aimed at corporates.
There are challenges ahead for corporate IT. Some of the management and security issues associated with consumer devices are being addressed by Mobile Device Management vendors. But the breadth of scope of such solutions is limited and few are looking towards the ‘non-mobile device’ areas that are covered by Apple TV, Skype TV’s etc. which are likely to occupy the next batch of consumer products that will creep into corporates. Time for a rethink of corporate IT’s approach.
Posted via email from gazcoop


